How to Fix Hulu Error 94 on Any Device: A Complete Troubleshooting Guide

If you're stuck on Hulu Error 94, it usually indicates a temporary loading failure, network connection issue, or device activation conflict. Follow these quick steps to get your stream back up and running immediately:

Part 1. What Is Hulu Error 94 and Why Does It Happen?

Hulu Error Code 94 is a common connection and loading problem. It happens when the Hulu app fails to communicate properly with Hulu's servers or load the video key.

When Error 94 occurs, you will most commonly see a message on your screen like this:

However, the error may appear in different situations. Hulu may get stuck in a loading loop, crash while playing a video, or fail during account sign-in. You may also see general playback messages such as "Cannot play this title right now" or "We're having trouble playing this."

What Causes Hulu Error 94?

Part 2. 6 Ways to Fix Hulu Error 94

Resolving Hulu Error Code 94 usually requires clearing corrupted session data, restoring network stability, or re-authenticating device tokens. Follow these 6 proven troubleshooting steps in order. Menu names may vary depending on your device and software version.

Fix 1. Force Quit and Reopen the Hulu App

A temporary app glitch may stop Hulu from loading correctly. Fully close the app and open it again to see if the error disappears.

Fix 2. Clear App Cache and Data

Corrupted temporary files are one of the most common triggers for Error 94. Clearing the cache removes damaged temporary data without deleting your account.

Fix 3. Power Cycle Your Streaming Device and Router/Modem

A power cycle refreshes your device and your network connection. It fixes many temporary problems.

Turn off your TV or streaming device. Unplug the device, your router, and your modem from power. Wait 60 seconds. Plug in the modem and router first. Wait until the lights are steady. Plug in your TV or streaming device, then open Hulu.

Fix 4. Test and Improve Your Internet Speed

Hulu Error 94 may occur when your internet connection is slow or unstable. To check your connection, run a quick speed test using Fast.com or Speedtest.net. Then compare your download speed with Hulu's recommended minimum speeds below.

Fix 5. Disable Active VPNs or Proxy Connections

Hulu may block or slow down connections that use a VPN or proxy. This can cause loading errors.

To rule out connection issues, fully disable any active VPN or proxy services on your streaming device, computer, or router, then try Hulu again. If the error persists, check your DNS settings. Set DNS to automatic, or try a trusted public DNS service, such as Google Public DNS (8.8.8.8 and 8.8.4.4).

Fix 6. Deactivate and Reactivate Your Device in Your Hulu Account

If your device is not linked to your account correctly, Hulu may fail to load. Removing the device and adding it again can fix this.

1. 01

   On a phone or computer, log in to your Hulu account at hulu.com.

2. 02

   Go to Account, then find Watch Hulu on Your Devices, and select Manage Devices.

3. 03

   Remove the device that shows Error 94.

4. 04

   Open Hulu on that device and log in again. You may need to enter an activation code.

Part 3. Device-Specific Solutions for Hulu Error Code 94

If you've already done the basic troubleshooting steps in Part 2—like restarting your device, clearing the Hulu app cache, and checking your internet connection—and it still isn't working, the problem might be related to your operating system or TV hardware. Check the section for your device below to find specific solutions.

Hulu Error 94 on Samsung TV

If Hulu Error 94 appears on your Samsung TV, try reinstalling the app first. If that doesn't help, reset the Smart Hub or check whether your TV still receives software updates.

Method 1. Reinstall the Hulu App

Navigate to Apps on your Samsung TV, select the Settings icon in the top-right corner, highlight Hulu, and select Reinstall or Delete. Then search for Hulu in the App Store and download it. Lastly, open Hulu, log in, and see if the Hulu app works properly.

Method 2. Reset Samsung Smart Hub

Make sure your TV is on Live TV or an HDMI input (Smart Hub cannot be reset while inside an app).

Navigate to Settings > All Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub. (On 2016–2021 models: Settings > Support > Self Diagnosis > Reset Smart Hub).

Enter your TV security PIN (the factory default PIN is 0000).

Method 3. Legacy Model Workaround (For 2019 & Older Models)

For older Samsung models (e.g., 2019 and earlier), check for Tizen OS firmware updates under Settings > Support > Software Update. If Samsung has ended official software support for your model, the internal web browser and DRM libraries may no longer support Hulu's updated streaming protocols. In this case, attaching a dedicated streaming media stick, such as an Amazon Fire Stick or Roku player, via HDMI will restore seamless playback.

Hulu Error 94 on LG TV / webOS

On LG Smart TVs, app problems may be related to the app installation, system software, or startup settings. Try these methods in order.

Method 1. Turn Off Quick Start+

Go to Settings > All Settings > General or System > Additional Settings > Quick Start+, and turn it off if the option is available. Then turn off the TV, unplug it for about 60 seconds, and plug it back in. Open Hulu and test playback.

Method 2. Reinstall the Hulu App from LG Content Store

Press the Home button on your Magic Remote, highlight the Hulu tile, click the X icon above it to delete the app, then download a fresh copy from the LG Content Store to clear corrupted system registration file.

Method 3. Update webOS System Firmware

If there's a new version, click Download and Install. Then restart your LG TV after it finishes installing.

Method 4. Check Date and Time Settings

Incorrect system time causes SSL/TLS certificate handshake failures when connecting to Hulu servers. Go to Settings > General > System > Time & Date and set the date and time to Set Automatically.

Hulu Error 94 on Sony TV / Google TV / Android TV

Sony BRAVIA and regular Android TV/Google TV might show Error 94 due to aggressive power-saving settings, outdated system graphics, or problems with Google Play syncing. Give these fixes a shot on your TV and check if the 94 error code disappears.

Method 1. Turn off "Energy Saver" or "Idle TV Standby" Modes

Navigate to Settings > System > Power & Energy > Energy Saver (or Idle TV Standby) and turn these options Off.

Method 2. Update Android System WebView & Google Play Services

Open the Google Play Store on your TV, search for Android System WebView and Google Play Services, and update both if an update is available. Then, restart the TV and open the Hulu app to check if it works.

Method 3. Reset TV to Factory Settings (Last Resort)

If nothing else works, a factory reset may help. One user on Reddit's r/AndroidTV reported that a factory reset got Hulu working again on a Google TV.

To do this, just head to Settings > System > About > Reset > Factory Reset (keep in mind that the menu names and paths might be different depending on your device). Remember, a factory reset will erase your personal settings, accounts, installed apps, and saved network info, so you'll have to set everything up again afterward.

Hulu Error 94 on TCL TV

TCL makes TVs that run on Roku and on Google TV. Check which one you have. If your TCL uses Google TV, follow the Sony / Google TV steps above.

Method 1. Restart Your TCL Roku TV System

Perform a system reboot via the Roku settings menu (Settings > System > Power > System restart). Alternatively, clear the system memory using the secret Roku remote sequence: press Home 5 times, Up 1 time, Rewind 2 times, and Fast Forward 2 times.

Method 2. Switch Your Wi-Fi Band (2.4GHz vs 5GHz)

Certain TCL Wi-Fi hardware modules experience frequency drops or DNS handshake failures on dual-band routers. Navigate to Settings > Network > Set Up Connection, disconnect from your current Wi-Fi network, and manually connect specifically to your router's 5GHz band or switch to 2.4GHz if the 5GHz signal is weak.

Hulu Error 94 on Fire TV / Firestick

Method 1. Firestick Hardware Remote Restart

If the Fire OS interface is frozen or unresponsive, force a hardware reboot directly from your remote: press and hold the Select (center button) and Play/Pause buttons simultaneously for 5 seconds until the Firestick screen turns off and initiates a reboot sequence.

Method 2. Check Fire OS Software Updates & HDCP Compliance

Go to Settings > My Fire TV > About > Check for System Update. Additionally, ensure your Firestick is plugged directly into a high-speed HDMI port on your TV and HDCP-compliant display to avoid DRM handshake errors during stream launch.

Hulu Error 94 on Xbox One / Xbox Series

If Hulu is not loading on your Xbox, resetting the network settings may help when the problem is related to the console's connection.

1. 01

   Press the Xbox button on your controller to open the guide.

2. 02

   Select Profile & system > Settings > General > Network settings.

3. 03

   Go to Advanced settings > Alternate MAC address.

4. 04

   Select Clear and allow your Xbox console to restart.

Hulu Error 94 on PS4 / PS5 / Nintendo Switch

Gaming consoles can experience Error 94 due to digital rights management (DRM) licensing hiccups or corrupted local saved utility data.

Method 1. Restore Licenses (PlayStation Only)

Then open Hulu again.

Method 2. Delete Saved Data & Clean Reinstall the App

PlayStation: Go to Settings > Storage > Saved Data > Hulu, press the Options button on your controller, and select Delete. Then uninstall and re-download Hulu from the PlayStation Store.

Nintendo Switch: Open System Settings from the Home Menu, go to Data Management > Software > Hulu, select Delete Software, restart your console, and re-download Hulu from the Nintendo eShop.

Part 4. Bonus: Download Hulu Videos to Watch Offline Without Errors

Error 94 usually comes from a weak connection or an app problem. Even after you fix it, it can come back at a bad time, like in the middle of a movie night. A simple way to avoid this is to download your favorite Hulu shows and movies ahead of time. Then you can play them as local files, without needing Hulu's app to load or stream.

VidiFab Streaming Video Downloader lets you save Hulu movies and TV shows to your computer as MP4 or MKV files. It does not fix Error 94 inside the Hulu app. Instead, it helps you skip the streaming step that causes the error.

Step 1. Open VidiFab and go to Preferences. Choose your output format, such as MP4 or MKV. Then pick the folder where you want your downloaded videos to be saved. You can also change other download settings here.

Step 2. Open Hulu in VidiFab's built-in browser and sign in to your Hulu account. Find the movie or TV show you want to save. On the playback page, click the Download button in the lower-right corner.

Step 3. In the settings window, select your video quality, audio language, and subtitles. For a TV series, you can choose several episodes, or click Select All to add the whole season to the queue.

Step 4. Click Download. When it finishes, open the output folder to find your MP4 or MKV files. You can now watch them on compatible devices and media players, without a live Hulu stream.

Please use downloaded videos for personal viewing only, and follow Hulu's Terms of Use and the copyright laws in your area.

Part 5. When to Contact Hulu Support

Most cases of Hulu Error 94 can be fixed with the steps above. But sometimes the problem is bigger than your device or your Wi-Fi. It may be time to ask Hulu for help if:

What to Prepare Before You Contact Hulu

How to Contact Hulu Support

1. 01

   Go to the Hulu Help Center and sign in to your account.

2. 02

   Look for Hulu's contact options in the Help Center. The available options, such as chat or phone, can change, so check the page for the latest choices.

3. 03

   Give the support agent the details you prepared above.

While You Wait for a Reply

You don't have to stop watching. You can try Hulu on another device, like your phone or computer. Or you can use VidiFab to download your shows ahead of time and watch them offline.

Part 6. FAQs

Conclusion

Still seeing Error 94 after trying every fix? Check Downdetector to see if Hulu is down for others. If it isn't, contact Hulu Support and tell them which fixes you already tried.

To avoid this in the future, download your favorite Hulu shows and movies with the VidiFab streaming video downloader. That way you have a backup copy to watch offline, even when Hulu is down.