At VidiFab, your privacy is our top priority. We believe in being honest and clear about how we handle your information. This policy explains how we collect, use, and protect your information when you visit our website or use our software.
What Information Do We Collect and Why?
When you use our website, sign up for services, or make a purchase, we collect certain information to provide a smooth and safe experience:
- Order Information: When you buy a license, we collect your email address and order details such as the product purchased and order number. This allows us to send your registration code and provide timely customer support.
- Technical Data: We collect basic info about your device, operating system, and software usage patterns to optimize performance and improve the software.
- Website Visits: We analyze which pages are visited most often to enhance content and navigation for all users.
What Information Do We Strictly NOT Collect?
We respect your personal life. To ensure your total privacy, VidiFab does not track or store:
- Your Download History: We never record which videos or movies you choose to download.
- Your Streaming Passwords: Your login details go directly to the streaming service; we never see or save them.
- Your Mobile Data: We do not access your phone number or any text messages you send or receive.
- Unrelated Personal Data: We do not collect any personal files or data from your devices that are not related to the software process.
How Do We Use Cookies and How Can You Control Them?
Cookies are small text files stored on your browser. We use technologies like HTML5 cookies, Flash cookies, and other tracking methods to remember your settings, such as your preferred language, and to understand how people use our website.
If you prefer not to use cookies, you can manage them directly in your browser settings. Please note that if you disable all cookies, some parts of our website may not work as intended. Here is how to manage cookies in popular browsers:
- Safari: Guide to removing and disabling cookies in Safari
- Chrome: Guide to clearing cookies in Google Chrome
- Edge: Guide to blocking cookies in Microsoft Edge
- Firefox: Guide to clearing cookies in Firefox
- IE: Guide to blocking cookies in Internet Explorer
How Do We Protect Your Data?
We are committed to keeping your information secure through professional technical measures:
- SSL Technology: We implement SSL (Secure Socket Layer) technology to encrypt the data transmitted between your device and our servers.
- Data Retention: We keep your information only as long as it is necessary to provide you with our services or to follow legal requirements.
- Data Privacy: Your personal information is used strictly for our own internal services, such as providing customer support and managing your account. We keep your data within our secure system to ensure it is only used for the purposes you agreed to.
- Strict Access Control: We use secure firewalls and restricted access to ensure that only authorized team members can handle your account information.
How Are Your Payments and Transactions Secured?
To ensure your transactions are 100% safe, we use MyCommerce as our trusted payment processor. MyCommerce is a world-renowned leader in e-commerce security, recognized for its high standards in financial data protection.
Before your personal information (such as your name, address, and credit card info) is sent, MyCommerce encrypts the data to prevent unauthorized access. This ensures that your financial details are handled with the best security technology available today.
What Are Your Rights and Choices?
You have full control over your personal data. At any time, you can reach out to us to:
- Ask for a copy of the information we have about you.
- Ask us to update or fix any wrong information.
- Ask us to permanently delete your account and data from our system.
To exercise your rights, please contact us at support@vidifab.com, and we will process your request quickly and according to the law.
How Will We Update This Privacy Policy?
We may update this policy to stay current with new laws or changes in our software. When we make changes, we will update the "Last Updated" date at the bottom of this page. We suggest you check this page occasionally to stay informed about how we protect your privacy.
Last Updated: March 31, 2026